C4: CritiCall for Contact Centers Training Presentations

Setting a Defensible, Job-related Cutoff Score

Prepared by Dr. Jim Kuthy, this PowerPoint show will assist C4 users in the steps necessary to set a proper, defensible, job-related cutoff score for certain positions within your organization. PowerPoint presentations will open in a new browser window.

[ setting a cutoff score ]

Using the New, Graphical Score Reports

Also, prepared by Dr. Jim Kuthy, this PowerPoint show will show C4 users how to create and display the new, graphical score reports. PowerPoint presentations will open in a new browser window.

[ working with graphical score reports ]

C4: CritiCall for Contact Centers
c/o Biddle Consulting Group, Inc.
193 Blue Ravine Rd.
Suite 270
Folsom, CA 95630

Toll Free: (800) 999-0438
Telephone: (916) 294-4250
Fax: (916) 294-4255 (fax)
E-mail: info@c4test.com
Web: www.c4test.com

The C4 software is a self-updating application that "phones home" when it is launched to see if updates or upgrades are available. There are no software support agreements or maintenance fees associated with the program. All software updates and upgrades come directly to the licensee though an automatic download.

Download the CritiCall for Contact Centers software today and see how your organization can benefit from our experience!

No fees. No contracts. No hassles.